FREQUENTLY ASKED QUESTIONS
FAQ
GENERAL QUESTIONS
Which payment methods do you accept?
How do I place an order?
What does it mean if the Item I Want is Made-to-Order?
Can I cancel an order?
What shipping method do you use?
How will I know when my order has been sent?
How long will my order take to be delivered?
Do you ship internationally?
Do you collect sales tax when shipping to my state? What are the duties and taxes?
Will my personal details be kept private and confidential?
JEWELRY CARE
What kind of product materials do SELF use?
What is your bracelet length adjustment policy?
What is your ring resize policy?
RETURN / WARRANTY
Can I return my order?
What is SELF warranty?
What happens if my 1-year warranty has expired?
How do I place an order?
我如何下訂單？
We try to make the order procedure by SELF as easy as possible. But if you have any questions about the order procedure, please send us a message in the live chat or contact our Customer Service via Whatsapp +852 6888 2470.
我們盡量使 SELF 的訂購程序盡可能簡單。 但如果您對訂購程序有任何疑問，請在實時聊天中給我們發送消息或通過 Whatsapp +852 6888 2470 聯繫我們的客戶服務。
Just few steps you can make your order easily.
只需幾個步驟，您就可以輕鬆下單
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